Perry Mandera Shares How The Custom Companies, Inc., Increases Customer Value Through Technology

Founder of The Custom Companies, Inc., a Chicago Illinois-based transportation firm, Perry Mandera shares the benefits that his customers receive from his firm’s technologies.

Mandera founded his business in 1986, after briefly working for other transportation companies in the area. The Marines Corps Reserves veteran had been exploring other career opportunities, including a brief stint in politics after he was elected to the Republican Ward Committee in 1984.

The Custom Companies, Inc., a full service transportation provider, serves the industry’s needs from small businesses to Fortune 100 firms. Perry Mandera’s vision has resulted in a company that recently reached nearly $200 million in sales and employs hundreds of workers in its operations in Northlake, Illinois and the firm’s other locations.

Proud of the service that he provides for his customers, the entrepreneur has recently shared how he uses technology to provide winning transportation service to the market he serves.

The Custom Companies, Inc., provides air freight forwarding services in the domestic and international markets, truckload services and contract cartage, delivering a variety of services to the logistics vertical of the transportation industry.

Mandera’s team accomplishes this making use of four core technological implementations.

The Cheetah Dispatch is a leading satellite-based tablet software system that gives drivers critical information necessary to their job duties such as pickup times and proof of delivery documentation.

Deriving a competitive advantage from its proprietary software solution, Dock Management System, the company has streamlined its freight processes, expediting their movement between locations and reducing errors and delays.

Warehouse Management System enables the company’s customers to easily track their inventory. Within the software, customers can review the status of their shipments as they move from their origins to their destinations.

Additionally, the Custom Global Logistics operations and its direct mail entity, Choice Direct Logistics implement solutions that allow the primarily truck-based operations of The Custom Companies, Inc., to reach any location on the globe.

 

Perry Mandera

Perry Mandera has over 3 decades of transportation industry experience. Named one of the top 100 American transportation executives of the millennium, Mandera also serves on the Board of the Illinois Transportation Association.

 

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