When purchasing the Goettl Air Conditioning Repairmen back in December of 2012, Ken Goodrich found that the company the employees seemed to lack confidence, the company overall seemed to lack a vision, and their competitors had been threatening
a state attorney general actions against the business. Well after 18 months, and after many changes, in 2014, Goodrich had Goettl back where they needed to be, with the company earning 20 million dollars in revenue during 2014, which was a large increase from where the company was in 2012, when the company was only earning 11 million dollars. In 2012, when purchasing the company, Goodrich had to start somewhere in helping to build the company back up, when he arrived the company had been stunted by rapid growth, which in turn was causing the management team to lose, and because of this the company had been accused of deceptive sales and marketing practices, this had lead to the departure of 40 employees, which was approximately one-third of the 120-member company. The company was in need of someone who would come in and cut through all of it’s downfalls and help to bring the company back to the former position
within the community. Now the company has 84 employees and has a fleet of 58 vehicles. Additionally, while trying to show his focus on quality installs and customer service, the crew along with goodrich have returned for more than 300 recent installations in order to perform a quality control check. It has been a challenge however with the name game, with the reputation of Goettl Air Conditioning Repairmen dicated by the Better Business Bureau (BBB) under previous ownership, the company had been given an F rating.
At Goettl Air Conditioning, they take pride in the abilities of their staff and technicians that they exceed the client’s expectations in everything that they do. They offer both commercial and home comfort services to those within the phoenix area, this includes the installation of heat pumps, central air units, air cleaners, ductless mini splits, furnaces, UV germicidal lights, humidifiers, and radiant heating systems among many other services. They have a great customer service who provide a 24/7 response, as well as a unconditional satisfaction guarantee. Areas that are their main focus include heating, air conditioning, indoor air quality, commercial HVAC and energy efficiency. So for any individuals that are looking for a great team for your heating and air needs, Goettl is the place to go.